Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,066 Reviews)
Rating breakdown 126,066 reviews
5 Stars
84,603
4 Stars
22,980
3 Stars
7,899
2 Stars
4,221
1 Star
6,363
85%of customers recommend this product.
(
39,163 out of
45,959)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: P1234567891011
from Walnut Creek CA
Verified Purchase:Yes
The web site didn’t work on Apr 15’when I was submitting my return.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MPov
from Florida
Verified Purchase:Yes
Have been using this software for years. Always a great experience.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: LK18
from Staten Island
Verified Purchase:Yes
The program used an EiC not applicable causing the return to. be rejected both Federal and NY State.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: swimhome
Verified Purchase:Yes
I've used it for years and as far as I'm concerned it is the best!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Bennard
from Lakewood CO
Verified Purchase:Yes
Messed up my kid's CO State filing and missed out on a huge refund. Need to refile it. This is the first year we have had issues. Communication with company is very difficult. Probably switching to other company for next year.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Sluke
from Rochester, NY
Verified Purchase:Yes
I was audited and I OWE the state due to a mistake I guess I made on the online form.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Kyle S1
from Richmond VA
Verified Purchase:Yes
Easy purchase & install. Downloads work. Easy to get document info from employers and investments
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Moving to Turbo Tax
from Maryland
Verified Purchase:Yes
I've used this software for several years. This year the imported information didn't match the IRS information, so after waiting three days to file because of the server glitch, I ended up printing and mailing my return. Now I wait to see what the IRS does with this year's information. Turbo Tax going forward.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock