Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,066 Reviews)
Rating breakdown 126,066 reviews
5 Stars
84,603
4 Stars
22,980
3 Stars
7,899
2 Stars
4,221
1 Star
6,363
85%of customers recommend this product.
(
39,163 out of
45,959)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: cmb9697
from Florida
Verified Purchase:Yes
This was my 18th year using H&R Block (Probably more, but my older records were on a hard drive that crashed years ago). Thank you for navigating and guiding me through what used to be intimidating and scary and making doing my taxes simple and accurate for so many years!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 9, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: caro1
from nc
Verified Purchase:Yes
I was charged 5 times for one return. I will still use this softwasre.
Cons: Time consuming, Hard to prepare
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
A great help for those who know how to prepare tax
on May 9, 2024
Posted by: eyetry
from Virginia
Verified Purchase:Yes
This is a great help for crunching the numbers. But it can 'under-guide' you so know the tax rules and don't depend on the interview process.
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Kays2024
from Va
Verified Purchase:Yes
So not only did I have to mail my taxs but for a week we had 7 charges from you guys for the state fee to file electronically that we kept trying to do tax night but it would not go
Through..//
Through..//
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: GCroz
from Conway SC
Verified Purchase:Yes
So glad I bought this. Makes doing taxes fairly easy.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 9, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JD23
from NH
Verified Purchase:Yes
I used this software to file my taxes. Everything was going okay, but when I went to file it kept erroring, so I kept trying to submit. I didn't realize it actually went through until I received an email that it was submitted. I was nervous I wasn't going to be able to file BUT they did say they would make sure I would be okay if I was unable to file on April 15th due to their error.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: JBBBBB
Verified Purchase:Yes
I can’t enjoy giving a company money to fill out a form that they then take to ensure the form remains difficult to complete. The IRS already knows all the information we give it. Other countries make this a very simple process so that you don’t have to pay a third party. There is no value knowing the money I pay this company is then taken to bribe the government to ensure this business stays around.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Phil quick and easy
from Spring Texas
Verified Purchase:Yes
No problems and was very easy to follow. Great suggestions that were very helpful.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock