Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,066 Reviews)
Rating breakdown 126,066 reviews
5 Stars
84,603
4 Stars
22,980
3 Stars
7,899
2 Stars
4,221
1 Star
6,363
85%of customers recommend this product.
(
39,163 out of
45,959)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Desert Guy
from Mesa, AZ
Verified Purchase:Yes
I continue to use your tax software to do my annual income tax reports. It has been a great way to do my taxes and plan to continue using it every year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 9, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Response from HRBlockBy Social Media Team, H&R Block, May 9, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DJH60
from Virginia
Verified Purchase:Yes
Love the H&R Block software using it for over 20 years!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 9, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ChasForEagle
from Williamsburg
Verified Purchase:Yes
HRB software is very easy to use and make filing a breeze
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 9, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: N_W_Atl
from Atlanta, GA
Verified Purchase:Yes
The Tax Return prep was fine, the Efile experience around the April 13-15 time frame was unacceptable, which was compounded by the lack of clear communication.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Smart7r3
from Chicago, IL
Verified Purchase:Yes
I have been using H&R Block software for decades and never had a problem with there server transmitter until 2024. That issue was very stressful. No answer for 2 days about the glitch. Corporate needs better communication when serious issues arises. I was definitely thinking about not using it in the future, but willing to give them another chance. If happens again I'm definitely leaving H&R software.
Pros: Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Famith437
from Rochester, New York
Verified Purchase:Yes
I have used this program for years
The program has all the forms I need and is easy to navigate
The program has all the forms I need and is easy to navigate
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 9, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Soulsanctu
Verified Purchase:Yes
Will be going back to TurboTax. This year the software wants to throw errors out and no explanation on how to rectify. Would not let me edit the form. So frustrating.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: aaron the taxpayer
Verified Purchase:Yes
I've used H&R for a number of years.
The good: imports previous years, asks useful questions. Has a review.
Could be improved:
* Not all blanks work with cut and paste. Should always be able to paste in any value except perhaps personal identifiers.
* Better navigation to and from forms. I should be able to go to a relevant form from a page that references it without having to search for it. I should also be able to return to a section, such as income, without having to start over. Options might include: returning to last unfilled item in a section, leaving a bookmark or reminder of a page that needs filling out, remembering last location I was at in a section.
* I think the default name for a saving a State pdf form does not include the name of the state.
The good: imports previous years, asks useful questions. Has a review.
Could be improved:
* Not all blanks work with cut and paste. Should always be able to paste in any value except perhaps personal identifiers.
* Better navigation to and from forms. I should be able to go to a relevant form from a page that references it without having to search for it. I should also be able to return to a section, such as income, without having to start over. Options might include: returning to last unfilled item in a section, leaving a bookmark or reminder of a page that needs filling out, remembering last location I was at in a section.
* I think the default name for a saving a State pdf form does not include the name of the state.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock