I have been using this product forever and it has never failed me. The 2023 tax season was the first time that there was a hiccup in its use, which they quickly fixed. The transmission of tax returns ran into a problem, but because they fixed it in time for me to file on time, I still give TaxCut 5 stars for all the years of perfect performance and great support.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
2
Response from HRBlockBy Social Media Department, May 9, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Software crashes when saving returns to PDF, amounts wouldn't calculate accurately, and had diagnostics that made no sense. The personal tax software is good, but this business software is terrible. I ended up filing by hand and getting a refund
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I am not happy with the print options. I was unable to print as I could not send to a third party printing service (Staples or FedEx )
Pros: Fast
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Hard to find deductions. You have to know what you are looking for. Also hard to go back to review topics. I didn't save any money over standard deductions.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.