Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have issues that items i feel should be included for farm rental that i have to actually go to the irs to find the information on it. My biggest issue, however, was that the e-file had problems and once that issue was resolved, then my payment items stalled so i didn't realize my payment to the irs didn't happen until i was reviewing my cc state me t 3 weeks later.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
It doesn’t handle housing allowances for pastors correctly. Otherwise this would move up to 5 stars.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Needed a second state for my original purchase, but just a simple filing. Full price.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.