Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,230 Reviews)
Rating breakdown 126,230 reviews
5 Stars
84,701
4 Stars
23,012
3 Stars
7,917
2 Stars
4,232
1 Star
6,368
85%of customers recommend this product.
(
39,263 out of
46,074)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: WendyGYF
from Honolulu, HI
Verified Purchase:Yes
I like the fact that if you buy or sell some stock you dont have to buy a mote expensive version. I dont like that the program is added on to every year with no real kind of simplification for straightforward taxes. And i was one of those it took 2 days to submit my taxes. Still happy but mostly since I worked in the tax department of a local law firm and know a lot about taxes.
Pros: Maximizes refund, Easy to import documents, Fast
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: MillsBob3
from Daytona B
Verified Purchase:Yes
I bought and it did my federal return easily. I liked the fact that it led me through the process with a series of questions. Most of the questions I understood easily but there were a few that I had to dig in to in order to understand them.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 9, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: MeBob
from Idaho
Verified Purchase:Yes
The final year that I will be using your software after the filming taxes electronically. I still don't know if my state was filed with the filing issues. You charged me but never got any sort of status or acceptance.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: R E C
from Palm Springs, CA
Verified Purchase:Yes
Have used the software for years with VERY FEW problems.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: PiperPup
from CA
Verified Purchase:Yes
Thanks to this tax prep program, I'm able to do my taxes myself... saves me from paying an accountantJC to prepare them.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 9, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Fishinfrank2000
from Cumberland MD
Verified Purchase:Yes
When I went to file my taxes electronically on the final Tax Day the program went belly up and I had to print out all the forms and mail them in. Definitely not what I paid for.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: TinyTim587
Verified Purchase:Yes
I will never use H&R block software again after several issues with trying to submit taxes but servers were constantly down. I almost had to submit my taxes late or mail them in at the last minute. When you purchase software for a specified purpose of submitting taxes the H&R block servers should be working without issues. It created a great deal of stress that should never have occurred if the servers were maintained correctly.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Want to fike extensions
Verified Purchase:Yes
I should be able to use the 5 electronic filings I purchased on extensions or final tax returns!
I would recommend this to a friend!
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock