Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,230 Reviews)
Rating breakdown 126,230 reviews
5 Stars
84,701
4 Stars
23,012
3 Stars
7,917
2 Stars
4,232
1 Star
6,368
85%of customers recommend this product.
(
39,263 out of
46,074)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: KCHR
Verified Purchase:Yes
It kept saying not submitted even though it actually was. Caused me to spend too much time trying to figure it out and submitting it multiple times.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Taxabilly
from Atlanta
Verified Purchase:Yes
To have your system crash on tax day is inexcusable. I used you for 10 years, no more!
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Good except for last day
Verified Purchase:Yes
I was fine as always with the HR Block Software. But the incident on the last day submission was unacceptable. If this happens again I will look for alternatives.
Pros: Easy to prepare
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Reggiefl
from Jacksonville, FL
Verified Purchase:Yes
Unable to e-file my 2023 return because HRB down servers.
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: Ryan0524
from Los Angeles
Verified Purchase:Yes
Interview portion was good but the servers were down of all times on April 14 to April 15 in the afternoon. I was not able to submit my returns online. Had to take time off work to print out and mail.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Ronc70
from Jacksonville, FL
Verified Purchase:Yes
Not sure if I got my best savings but I was able to file on time!
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Headnocker
from Tennessee
Verified Purchase:Yes
Good software. Easy to use. Helpful guides and accuracy check is a plus.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 9, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: HRtanks2023
from Tucson, az
Verified Purchase:Yes
Epic 4/15 failure. Totally insufficient recompense.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock