Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,230 Reviews)
Rating breakdown 126,230 reviews
5 Stars
84,701
4 Stars
23,012
3 Stars
7,917
2 Stars
4,232
1 Star
6,368
85%of customers recommend this product.
(
39,263 out of
46,074)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: taxman321
from Irvine, CA
Verified Purchase:Yes
The day before tax day, e-filing was broken because their server was down. They were down through part of tax day itself as well.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: SDE703
from Fairfax, VA
Verified Purchase:Yes
Have never had an issue and enjoy the continuity from year to year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 9, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Authur
from MA
Verified Purchase:Yes
I couldn't find a way to account for real estate taxes paid to out of state properties. I was over the $10000 limit for state re taxes and state income taxes so it didn't make a difference. there should be a line for out of state re taxes which would be added to my itemized deductions.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: WKT1
from New York, NY
Verified Purchase:Yes
Been using software for years. Easy to use. Includes ability to download data from financial service providers. Not much innovation over the years.
Unfortunately, there were server issues on Apr 14-15 preventing e-filing. There was limited communication about the issue causing a lot of stress and confusion.
Unfortunately, there were server issues on Apr 14-15 preventing e-filing. There was limited communication about the issue causing a lot of stress and confusion.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: Yy123
Verified Purchase:Yes
They have a problem with programming for underpayment penalty calculation if you’re filing return before due date of return. You can’t over ride and efile.
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Vernran
from Michigan
Verified Purchase:Yes
Been using H &R block for years and never been audited. Fairly easy to use
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Frank320
from Riverside, NJ
Verified Purchase:Yes
I have been using H&R Block tax software for years. Easy to use and file! What else can I say!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Shravee
Verified Purchase:Yes
I would be happy to explain in call in detail.
In brief the agi validation did not have one condition included
I had to find a workaround for the same
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock