Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,230 Reviews)
Rating breakdown 126,230 reviews
5 Stars
84,701
4 Stars
23,012
3 Stars
7,917
2 Stars
4,232
1 Star
6,368
85%of customers recommend this product.
(
39,263 out of
46,074)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: THAH
from Delaware
Verified Purchase:Yes
I've been using H & R Block software for many years. Wouldn't use anything else.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 9, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Jeff121
from Centerville, Ohio
Verified Purchase:Yes
Had way too much double printing out my returns. Multiple pages and none were standard page sized print
Cons: Hard to prepare, Hard to import documents
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: timewastingsoftware
Verified Purchase:Yes
Was really a disappointment. E-filing problems were ridiculous, and I am a former IT worker retiree. And the email I received several days ago about a discount for next year seem hollow. From what I read, the discount really wouldn't be anymore than what you normally give off to buy the software, 15-20 bucks..... This was a major disappointment, and time waster. MAY NOT USE IT AGAIN....
was a real deal breaker.....
was a real deal breaker.....
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bulldogs989
Verified Purchase:Yes
While the software did a fine job the experience was ruined by the filing experience. This failed poorly this year ultimately resulting in the state being filed late due to an unknown status in the software. Basically it said pending for the whole time.
Pros: Easy to prepare, Maximizes refund
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: segre
from Iowa City, IA
Verified Purchase:Yes
Have been a long time user, and I appreciate the software. I wish it handled trusts as well!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ralph54
from MI
Verified Purchase:Yes
Worked fine until I got to the State Taxes..I had to print and send the package by slow mail. I wanted to send online. Please work the bugs out.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Smtman
from MA
Verified Purchase:Yes
Ive been using H&R Block software for decades.
Always easy to use and file. Never had any problems.
Always easy to use and file. Never had any problems.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 9, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: mdc52
from Bayonne, NJ
Verified Purchase:Yes
3.5 It's easy to use, but I had to file by mail and didn't find out until the very end. I wish whatever triggered the inability to file electronically would have alerted me immediately. I would have filed sooner. I've been using this for years and this is the first year this has ever happened. When I looked up why, the only result that came up said I couldn't file electronically. Not helpful.
Pros: Easy to prepare
Cons: Hard to import documents
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock