Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,230 Reviews)
Rating breakdown 126,230 reviews
5 Stars
84,701
4 Stars
23,012
3 Stars
7,917
2 Stars
4,232
1 Star
6,368
85%of customers recommend this product.
(
39,263 out of
46,074)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Farmboybert
from Coudersport, Pennsylvania
Verified Purchase:Yes
Works great. Been using this for many years without issues.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Slick70
from Texas
Verified Purchase:Yes
I have used HRBlock Tax Software for over 10 years. This was the first year I had issues. I called in February time frame to check on what was the best software for capital gains (I don’t have experience with capital gains). We came to the conclusion that the Deluxe software would work. However that was not the case. I filed my taxes, but I expect additional interactions with the IRS. I was disappointed with the recommendation for what to purchase and the details missing for what I needed to file my taxes correctly for a first time experience involving capital gains.
Cons: Hard to prepare
Value
4
Response from HRBlockBy Social Media Department, May 8, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Azn1122
from California
Verified Purchase:Yes
Going back to Turbo back. Server was down the day taxes was due.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 8, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Bought to e file taxes, tried for 48 hours no luck
on May 8, 2024
Posted by: kcross88
from Knoxville, TN
Verified Purchase:Yes
I bought to e file. Due to server errors on HRblock side purchase was worthless, had to print and mail. Two days later after 100 errors to file, I get an email saying e file was accepted after I had mailed the return to be ontime. I want a refund as this product was useless and will never recommend again.
Cons: Time consuming, Hard to prepare
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 8, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: VeryFrustrated666
from Central NJK
Verified Purchase:Yes
Did not provide guidance for completing form 6781 and requires a review of EVERY single stock transaction even though it is imported, no way to review these transactions as a group, there should be check totals, wasted hours just clicking through stock transaction pages
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 8, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MimiiWillow
from Bernardsville
Verified Purchase:Yes
I have been using H&R tax software since 2006. The interview feature makes the process simple even if you are a first time user.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: SanD11
from Naples Fla
Verified Purchase:Yes
Every year my satisfaction grows, knowing I will be prompted for entries and any questions will have sources for explanations and answers.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 8, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dashdash
from MD
Verified Purchase:Yes
I have been using your software for years but this 2023 version has a major flaw in the EIC section. This has resulted in a letter from the irs as well as an incorrect calculation of the taxes
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 8, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock