Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,230 Reviews)
Rating breakdown 126,230 reviews
5 Stars
84,701
4 Stars
23,012
3 Stars
7,917
2 Stars
4,232
1 Star
6,368
85%of customers recommend this product.
(
39,263 out of
46,074)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Bucs Fan
from Tampa Bay
Verified Purchase:Yes
Using this product for many yrs and this yr's version equally as good as all the others!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
After multiple attempts to load, software worked.
on May 8, 2024
Posted by: ml22
from Central NY
Verified Purchase:Yes
H & R Block goes step by step to complete the filing process. It is pretty basic and offers links to the IRS where further clarification is needed. I am not sure about the maximizing refund other than offering suggestions for ways to save for the following year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-
472-5625. We appreciate your business, and thank you for the valuable feedback!
472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Avip
from Baltimore
Verified Purchase:Yes
Could not submit electronically on tax day. Caused a lot of hassle. A
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 8, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Rex48
from Yardley,pa
Verified Purchase:Yes
I bought this when it was first offered. The fed went fine but when I tried to submit my state return, after paying, that I needed a work form that I did not have and could not find in the software. I had to print and mail. Why? Isn't that what i"m paying for?
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide
5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we
can assist in any way.
5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we
can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Bobby Dale
from Greensburg, Pa
Verified Purchase:Yes
I am retired and don't have a lot of taxable items. appreciate the fact that the program brings forward all last year's data that is needed.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: NoMoreHRB
Verified Purchase:Yes
I have been using HRB for over 10 years. Two years ago, it put my RMD on my IRA and automatically put the same amount on my wife's RMD even thought she was not required to take RMD. It took 14 months and a lot of pains to get IRS to refund me. In the 2023 HRB, it did it again. I caught the error before I submitted the tax report. Also the HRB State showed a much higher tax than the CT-Online software which is free!!! Finally, on 4/14 to 4/15/2024, your server was down on the last 2024 tax deadline days. No excuse!!!
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 8, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: James478
from Boston
Verified Purchase:Yes
I have used the software for years. This year was the easiest yet. However I was charged twice to file the state,also I had to use another computer and it should have been easier to import last years data. I will probably use block again next year for continuity
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide
5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we
can assist in any way.
5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we
can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Dave 23
from Mobile, AL.
Verified Purchase:Yes
I have used H&R tax softwear for years. Very easy to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock