Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,402 Reviews)
Rating breakdown 126,402 reviews
5 Stars
84,781
4 Stars
23,058
3 Stars
7,947
2 Stars
4,238
1 Star
6,378
85%of customers recommend this product.
(
39,352 out of
46,180)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Shi83
from Lousisana
Verified Purchase:Yes
The glitch in your system has resulted in a delay of my refund.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 8, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Rhino13
from Vancouver,WA
Verified Purchase:Yes
I have been using this program for years and I have complete confidence in it!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Robb123
from Texas
Verified Purchase:Yes
Transferred all data from previous tax year and found all the instructions straightforward and helpful
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: bobby8
from Newton, MA
Verified Purchase:Yes
The federal return was processed with no problems, but the Massachusetts return has a stupid requirement that takes the info from my medicare insurance response that says I do not have to provide detail and then refuses to allow me to efile because I didn't provide detail. Rediculous and extremely annoying.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide
5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we
can assist in any way.
5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we
can assist in any way.
Written by a customer while visiting HRBlock
Posted by: EricE
from Pacific Grove, California
Verified Purchase:Yes
I've been using H&R Block tax software since 1999, and it just keeps getting better and better. I highly recommend it.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Koawood
from Hawaii
Verified Purchase:Yes
Was not able to use the eFile for our State tax due to the issue with estimated tax payments. Previously it was calculated and no problem with the eFiling. This year it did not work and required a State from N-210 which prevented our eFiling. There was also the glitch at the time when the Federal tax filing was due. System errors which required multiple attempts to get it completed. This year's filing was the worst I have experienced using your software.
Pros: Easy to prepare
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 8, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Ja59
from Concord, ca
Verified Purchase:Yes
Unable to figure out amortization for bond premiums. Went for in person help and they were unable to help me
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide
5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we
can assist in any way.
5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we
can assist in any way.
Written by a customer while visiting HRBlock
Posted by: tomtheaccountant
from Studio City CA
Verified Purchase:Yes
i use H&R Block tax software every year. i am an accountant, but it's very good software if you are not an accountant, as the interview guides you thru the steps to prepare your return.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock