Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,332 Reviews)
Rating breakdown 130,332 reviews
5 Stars
86,890
4 Stars
24,011
3 Stars
8,400
2 Stars
4,441
1 Star
6,590
85%of customers recommend this product.
(
41,634 out of
48,858)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: jim6016
from Mount Pleasant, SC
Verified Purchase:Yes
I like how easy H&R Block software is to use. It's much cheaper than Turbo Tax and still runs on Windows 7!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jillserllllll
from Cedar rapids
Verified Purchase:Yes
Package said federal and state returns. But doesn't mention you pay for state.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 8, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MJGarrison
from Orlando, Florida
Verified Purchase:Yes
There have been no meaningful upgrades in the last 10 years. It’s difficult to navigate and find what you want. You can apply this same review to last years software, the year before, etc.
2 stars because if you’re doing more than 1 review it’s a good price point IF you need the guidance.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 8, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JeffC48
Verified Purchase:Yes
I've been using this software since it came out many years ago, under a different name (TaxCut, if I recall correctly). Why pay more for Turbo Tax when this does it all?
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jay Lew
from Webster, NY
Verified Purchase:Yes
This program was easy to use and accurate, I think. I have used it the last bunch of years and will continue
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Works great and tells you how the choices are made
on May 7, 2024
Posted by: Old58geezer
from Northeast Pennys
Verified Purchase:Yes
I really H&R better than the others. It let's me know how and why my taxes after dinner. And it tells me if something will trigger an audit.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DeaconDan
from Hendersonville, NC
Verified Purchase:Yes
Failed to transmit one return to IRS due to inadequate server capacity.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 8, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anony55
from Boston MA
Verified Purchase:Yes
Been using H&R Lock for 10 years. Satisfied customer.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock