I have used this product for years and find it easy to use and extremely accurate on all levels. It is compatible with passed versions so suggestions are given from the passed years so you don’t miss anything. The free electronic filing is also a great feature!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Sections were very difficult to use. Especially if you needed to go back and change figures. After running the return checker at the end it wouldn’t let you go back to correct the error it found. Very frustrating.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 8, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
The H&R Block software, walks you through every step and form in Preparing your taxes along with answer guys in any area. That you may not fully understand with comprehensible information. It is a easy to use software package.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Product worked fine, but could not electronically submit in 2024 and no distance provided by help line, so ended up mailing forms in!
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 8, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
For eg the Form 8938 submission is limited to just 3 pages - which we find only after buying the tax product and investing days in collecting and filling in the reqd info for the form! S
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 8, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.