Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,402 Reviews)
Rating breakdown 126,402 reviews
5 Stars
84,781
4 Stars
23,058
3 Stars
7,947
2 Stars
4,238
1 Star
6,378
85%of customers recommend this product.
(
39,352 out of
46,180)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: JimmyB13
from Lafayette Louisiana
Verified Purchase:Yes
Some of the state figures were not what I expected. Wished I would have had someone to ask for explanations
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: zoomaroo
Verified Purchase:Yes
Would be nice to have a larger Q&A with other professionals or users to bounce questions or find answers on some common tax questions.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: D888
from PA
Verified Purchase:Yes
Have used for severall years now and
love it. Easy to use andgreat value.
love it. Easy to use andgreat value.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: AbbeyH
from Indiana
Verified Purchase:Yes
In practice, it's clunky, annoying to install, and I ended up needing to pay to file my state taxes, even though it was supposed to be included in the package.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 8, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: EdgeofSteel
from Salem, IN.
Verified Purchase:Yes
There is a reason why I buy H&R Block software. It continues to be the best software and great support.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: LloydinMD
from Crowncville, Maryland
Verified Purchase:Yes
I bought the subject software for 20+ years and am disapointed. This is the first year in which I have to PAY to submit my single state version. Before; you were allowed one state submission, Mine being MD. But this year, it said that I had to pay to submit my MD return. The help screens and online help did not explain why either.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide
5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we
can assist in any way.
5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we
can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Maglady
from Lima ny
Verified Purchase:Yes
Program was very easy to follow. Felt confident with completed return
Filling was straight forward.
Filling was straight forward.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BertWho
from New Milford, CT
Verified Purchase:Yes
Fed. Return: The section on Residential Energy Credits simply parrots all the Federal terms and forms. Needs to ask clear questions in plain English as most of the steps do. Specifically, avoid confusion between Residential Energy Credits and Energy Efficient Home Improvement Credits by giving a single list of projects qualifying for either.
Connecticut Return: Block mostly just echos the same confusion that the state forms themselves do. How about adding value by explaining in plain English like most of the Federal sections do?
Connecticut Return: Block mostly just echos the same confusion that the state forms themselves do. How about adding value by explaining in plain English like most of the Federal sections do?
Pros: Easy to import documents
Cons: Hard to prepare
Value
3
Response from HRBlockBy Social Media Department, May 8, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock