Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,671 Reviews)
Rating breakdown 126,671 reviews
5 Stars
84,934
4 Stars
23,120
3 Stars
7,976
2 Stars
4,249
1 Star
6,392
85%of customers recommend this product.
(
39,503 out of
46,358)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Dallasite
from Dallas, TX
Verified Purchase:Yes
I got a yellow error that I couldn't get to go away, so I had to send it in that way. There was a comment that this error "might" be okay, but a "might" with an error did NOT make me feel comfortable sending it in.
Cons: Hard to prepare
Value
2
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Son 1
from North East, Maryland
Verified Purchase:Yes
I had to contact customer service to get the State download added to my purchase of federal/state package. I was also supposed to get a free(1) online State filing. I did not get the free online State filing and was told by a customer representative that the filing was not included. I checked the offer and it was to be included. Disappointing.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: EricG2
from SE Michigan
Verified Purchase:Yes
I have been using Block tax software for many years, including last year. I had a tax-loss carryover from last year into this year; this year's software completely missed bringing the loss into this year. If I had forgotten about this, or if someone else did my taxes, I would have paid $5900 MORE in Federal taxes. And more for State taxes also. Final accuracy check? - useless.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ho ho
from West Salem, WI
Verified Purchase:Yes
I've used H & R Block for a number of years, and I will continue to do so because I feel that it is a reliable program to use. Sometimes, however, I have a question to which I cannot find an answer.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, May 6, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Liz and The Grand Tour
from Tuscaloosa, AL
Verified Purchase:Yes
The features, and step by step process, made the task of completing my tax returns much less stressful.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 6, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MKumar
from Chicago, IL
Verified Purchase:Yes
I began using it, as my other family members having been using it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: DAC24
from New Berlin, WI
Verified Purchase:Yes
Used now for 10 years and pleased with features and how easy it is to use
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 6, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ab1knobe
from Falls Church, Virginia
Verified Purchase:Yes
I've been using H&R Block software for a while now. It's easy to use. If you get stuck or have a question, help is a click away. It's good value for the money.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock