Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,671 Reviews)
Rating breakdown 126,671 reviews
5 Stars
84,934
4 Stars
23,120
3 Stars
7,976
2 Stars
4,249
1 Star
6,392
85%of customers recommend this product.
(
39,503 out of
46,358)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: AEG22
from Missouri City
Verified Purchase:Yes
Ended up buying it twice because your software didn't reming me I already purchased
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Taxachusettes
from Massachusetts
Verified Purchase:Yes
I’ve been using the software for several years now. I like that it is straightforward and intuitive. Was a little confused this year on one part though. Average mortgage balance question did not come up in interview but was
flagged on final error check. Bit of a curveball.
flagged on final error check. Bit of a curveball.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Greensboro NC Rich
from Greensboro NC
Verified Purchase:Yes
ONLY problem is that on 2 of the 4 returns it would NOT properly retrieve the last year's S "income" number. So it wuld NOT efile. I checked and the number it retrieved WAS the right number, si I prented the error message and included that when I mailed those 2 returns in. (I do the taxes for 3 other family members, too.)
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Twin Circuits
from London, KY
Verified Purchase:Yes
I love the fact that it leads you through everything that must be answered and if you wind up with a form that you haven't input its easy to search for the form number and then see why you may or may not have to enter it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
charging extra for things that shopuld be included
on May 6, 2024
Posted by: 505n
from mass.
Verified Purchase:Yes
can't believe that after doing taxes you want to charge me extra to electronicly file state tax, the initial p[rice was high enough
Cons: Time consuming
Value
3
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: AnnaMay
from Philadelphia, PA
Verified Purchase:Yes
I have used H&R Block Software for years! It has made doing my own taxes effortlessly!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Always beneficial. Have been using H&R for years.
on May 6, 2024
Posted by: Tom48
from New Jersey
Verified Purchase:Yes
As efficient as usual. Works perfectly for my tax situation.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TonyZ7
from Hudson Valley, NY
Verified Purchase:Yes
Long time user. Very comfortable with accuracy, reminders, completeness etc.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock