Second year in a row where I had problems with the accuracy feature prior to sending to the IRS. Once you get certain flags it is difficult to clear them.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Easy to follow prompts lead one through the tax forms resulting in a smooth finish of the tax task. I've used it for years and find it easy to import my info.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Did not receive important filing in a timely manner, server down during time to submit
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 7, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have used this software year after year for several years. I like it's easy to use input. There are times you have to figure out slight differences but overall it's ease of use and simplicity is worth it.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
Thank you for leaving a review, and for providing positive feedback.