Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,671 Reviews)
Rating breakdown 126,671 reviews
5 Stars
84,934
4 Stars
23,120
3 Stars
7,976
2 Stars
4,249
1 Star
6,392
85%of customers recommend this product.
(
39,503 out of
46,358)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: User Upset
from Corona Ca
Verified Purchase:Yes
During the last Sunday weekend, your system could not upload returns which generated a lot of anxiety and extra work to make sure returns are filed on time.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 8, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: MrBill7777
from MO
Verified Purchase:Yes
Really like this software, easily import last year's data and no issues.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Melwrona
Verified Purchase:Yes
We purchased a H&R Block this year to try to have an option that made it easier without having to deal with TurboTax. We did my daughters super easy taxes for her first year of taxes that went well with H&R Block. But when we went to fill out our 40 as we’re going through it, it is asking us for things where we had to go through old tax records to find. There were several questions within H&R Block tax sheets online where we had no idea what they were really asking for and their explanation for that particular question did not clarify what we needed. At some , it is asking us for things where we had to go through old tax records to find. There were several questions within H&R Block tax sheets online where we had no idea what they were really asking for and they’re explanation for that particular question did not clarify what we needed. At some point when we had to deal with a 1099 and a few other documents , the things they were asking for did not pertain to the ones we had. Not sure if we’ll use it again next year we may try to find another place for taxes or 1040 is pretty easy normally but we found this way more difficult than using other software for some reason , it was complicated. And took us twice as long.
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Milton tax filer
from Milton, VT
Verified Purchase:Yes
This is my 7th year usiing H&R tax software. It worked great for both my federal and tate return. Along with being very easy to use it also represented a good value.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Disgruntled EV
from Utah
Verified Purchase:Yes
I have used this software for years. This year I had 2 EV tax credits and was unable to input them. H&R kept setting deadlines for when their software would be updated so I could submit the credits. Deadline after deadline was missed and communication was very poor. Other tax platforms did not have this issue. In total this delayed my tax return by 2 months.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: KoolHeat
from Ocala, FL
Verified Purchase:Yes
I bought this product online for the past 10-years.
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
The only tax software I’ve ever used: all you need
on May 5, 2024
Posted by: Surf Rich
from Huntington Beach
Verified Purchase:Yes
Makes doing your taxes simple, filing even easier.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Moondoggy
from Denver
Verified Purchase:Yes
Good but orshould allow you do download from financial organizations early so you can review datat when completing your taxes.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock