Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,337 Reviews)
Rating breakdown 130,337 reviews
5 Stars
86,892
4 Stars
24,011
3 Stars
8,401
2 Stars
4,442
1 Star
6,591
85%of customers recommend this product.
(
41,636 out of
48,862)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: Block man
Verified Purchase:Yes
Screen need improvement. The continue to next page is at the bottom requiring you to 1. page down ot the bottom to go to next page some of the block pages are more than one screen high. Add a Next Page at the top of each page. 2. Cant zoom in on any page and there is a lot of wasted white space servicing no useful purpose on the screen. Consider the visual acuity of you user and allow for a full width of that page zoom feature and larger fonts while still being able to see the whole page width. 3. unable to print the screen before you or copy it to Doc for printing. Good product and have used it for many years.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Chaosheng
Verified Purchase:Yes
When I was trying to buy and download a state tax form, it charged my credit cards many times but never allowed to download the softward. Too bad!!!
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dale the Best
from Michigan
Verified Purchase:Yes
I have used H&R Block for 10 years. While it is a good application, I do wish it was easier to move around without going to the beginning each time to review.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Woodsa
from Indianapolis
Verified Purchase:Yes
The software has an older interface that results in a less than stellar experience, with often confusing prompts and needless scrolling to advance to the next screen. Oh, and the printing options are, well, stupid.
Still, the core product is their interview and tax creation and thst is solid. I've used some of the other free tools and come back this product.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ChuckL48
from ND
Verified Purchase:Yes
I have used this product for over 10 years with excellent results
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 6, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GeorgeloveHR
Verified Purchase:Yes
I used HR Block every year in the past 17 years! Excellent!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 6, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: LUNA the greyhound
from Florida
Verified Purchase:Yes
return took less than an hour and got my refund in 2 weeks. No audit so far...
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 6, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Boca Deb
from Boca Raton, FL
Verified Purchase:Yes
I have been using H&R Block for years! It’s easy to use, efficient and can make tax prep fun!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 6, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock