Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,337 Reviews)
Rating breakdown 130,337 reviews
5 Stars
86,892
4 Stars
24,011
3 Stars
8,401
2 Stars
4,442
1 Star
6,591
85%of customers recommend this product.
(
41,636 out of
48,862)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: Joe443
from York, Pa
Verified Purchase:Yes
Have used your package for over 10 years. Like how it brings info from previous year to populate current tax year filing. Would have given a 5 Star rating except for the RMD rabbit hole the program took me down.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: backerly
from Phoenix, AZ
Verified Purchase:Yes
I bought this a few weeks ago after using a competitive product to complete and file my taxes. I then had to do my father-in-laws tax returns and decided to use H&R Block's software as it was cheaper and the other tax software was very difficult to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 6, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ccvstmr
Verified Purchase:Yes
Have been using HRB tax products for years. Program is very easy to use...as long as one has all the paper work and statements in line and ready to go.
One issue I have is that I can't use my computer to run the tax program because I'm running Windows 7. Not everybody keeps up with the lastest and greatest (?) M/S operating system. Therefore, had to use my wife's computer to do the tax returns.
Another issue I have...don't understand how the HRB tax program produces some of the values displayed. Total interest or total dividends...no problem. But with investment other income resources (with deductions or other)...those numbers get used in the program but don't know where or how they are used. Can't explain how values that show up on the forms are derived without knowing the number manipulation.
One issue I have is that I can't use my computer to run the tax program because I'm running Windows 7. Not everybody keeps up with the lastest and greatest (?) M/S operating system. Therefore, had to use my wife's computer to do the tax returns.
Another issue I have...don't understand how the HRB tax program produces some of the values displayed. Total interest or total dividends...no problem. But with investment other income resources (with deductions or other)...those numbers get used in the program but don't know where or how they are used. Can't explain how values that show up on the forms are derived without knowing the number manipulation.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: MDD2
from Oklahoma
Verified Purchase:Yes
I tried to electronically file my federal and sate taxes and they were rejected. I had to mail in paper returns. However, I was still charged the state fee to file electronically and there is no process to request a refund. I also had problems last year with the returns being filed correctly. Next year, will try a different product.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: April152025
from Mn
Verified Purchase:Yes
When doing 2 state taxes, I had a glitch on the last state entered. This state wanted to tax me on the first states taxes(double taxed) I ended up finding the glitch by paging thru the actual paper copies.
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tuvwxys
Verified Purchase:Yes
Lump sum social security calculation not in HR Block software.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Norbert007x
from Houston, Texas
Verified Purchase:Yes
I have been using the software for years and it is reliable.
The only negative is the poor help documentation with most topics. They promptly refer you to the IRS website.
Also, they do not transfer all the critical information from the previous year and we have to reenter the info manually.
Overall a decent product.
The only negative is the poor help documentation with most topics. They promptly refer you to the IRS website.
Also, they do not transfer all the critical information from the previous year and we have to reenter the info manually.
Overall a decent product.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Mike was already taken
from Portland, Oregon
Verified Purchase:Yes
It's the only tax software I've ever used. It has been a great help and makes tax rule changes every year easier to handle. I very much wish there was a Linux desktop version.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 6, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock