Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,337 Reviews)
Rating breakdown 130,337 reviews
5 Stars
86,892
4 Stars
24,011
3 Stars
8,401
2 Stars
4,442
1 Star
6,591
85%of customers recommend this product.
(
41,636 out of
48,862)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: Extremely Frustrated
from St. Louis, MO
Verified Purchase:Yes
This software would not transmit to the IRS on April 14 or 15th. What a mess this created for us.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
Good but California State segment needs improvemen
on April 30, 2024
Posted by: Struggling at home
from Confusion, California
Verified Purchase:Yes
This year while using Block software to compile my California State tax, it became clear that the state portion of the software needs improvement. There are areas in the Calif. return where the user finds himself alone and without guidance. Which is surprising since 20% if the countries population lives here.
I can’t help but wonder if the experience in Turbo Tax is more user friendly?
I can’t help but wonder if the experience in Turbo Tax is more user friendly?
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Mike1964
from New England
Verified Purchase:Yes
Had trouble E filing, Federal kept on getting turned down due to information fromm 2022 return populating 2023 return.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ndesouza
from Daniel Island,SC
Verified Purchase:Yes
Got charged twice for filing state of carolina taxes when the first effort was rejected. So only really filed once but charged twice.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Kev187
from Maryland
Verified Purchase:Yes
After filing the software had the option to pay my state taxes out of my federal return.
It did not and by the time I got the federal return back, interest and penalties had accrued on my state taxes with no notification.
It did not and by the time I got the federal return back, interest and penalties had accrued on my state taxes with no notification.
Pros: Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Decent tax software but upload failed repeatedly
on April 30, 2024
Posted by: DMW30102
from GA
Verified Purchase:Yes
I entered and submitted my return without issue. I had extreme difficulty uploading my son's return over the weekend just ahead of the filing deadline. I finally got his to upload the afternoon of 4/15.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: adalecr
from Missouri
Verified Purchase:Yes
I have been a fan of HRBlock Software for many years (since it was called Kiplinger Tax Cut). Have always been happy with it.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Beerworld
Verified Purchase:Yes
I have used H&R Block online for years and it gets even easier.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock