Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,338 Reviews)
Rating breakdown 130,338 reviews
5 Stars
86,893
4 Stars
24,011
3 Stars
8,401
2 Stars
4,442
1 Star
6,591
85%of customers recommend this product.
(
41,637 out of
48,863)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: Pudone
from Denver, CO
Verified Purchase:Yes
I think it is a great package. I just wish it included Enterprise Zones in the Colorado state program!!!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DaSkot
from Fayetteville, PA
Verified Purchase:Yes
I’ve been using this software for years. It has always been easy to use with clear and concise step by step guidance, excellent navigation and always up to date.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ZoRu6
from Montgomery AL
Verified Purchase:Yes
The software was fairly easy to use. I was able to complete my tax returns with little difficulty.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: loyal58
from Mesa, AZ
Verified Purchase:Yes
Program still doesn't handle some common AZ credit forms. Forces paper filing. When asking for help in a stock loss event I was given incorrect information.
Next year I'll be trying the competition's product.
Next year I'll be trying the competition's product.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Oafdawg
from Sandusky, OH
Verified Purchase:Yes
Easy step by step instructions to fill out your tax forms.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: SVguy
from san diego, CA
Verified Purchase:Yes
I've used this software (Deluxe and State) for a few years now, as recommended from relatives. Due to unique filing and needing to itemize, I thought it would be too difficult, but the updates on software throughout tax filing season and links , reminders, friendly tips, etc --think like how a Book on a "Topic for Dummies" reads, it made it very easy to use. Self-software checks throughout and esp. at the end before you submit final results....
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: None 47
from Arizona
Verified Purchase:Yes
I have used thie deluxe software for years. Besides the fact that state efile should be included at no additional cost,oneomission: I needed to pay a penalty this year, do to a change in circumstances. The software would allow calculation of the penalty, but not allow for it's inclusion in sending it off with the federal efile.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, May 1, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Lansdowne
from Virginia
Verified Purchase:Yes
Have been using this product since its inception in 1988 as an MS DOS 3.2 program under the banner "Ask Dan About Taxes". During its evolving changes of ownership, I've been tempted at times to move to your competitor, but have remained loyal.
I'd recommend more and sooner alarms when the program senses an event that may prevent e-filing. Thank You
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 1, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock