Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,338 Reviews)
Rating breakdown 130,338 reviews
5 Stars
86,893
4 Stars
24,011
3 Stars
8,401
2 Stars
4,442
1 Star
6,591
85%of customers recommend this product.
(
41,637 out of
48,863)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: djoftx
Verified Purchase:Yes
The interview and the help documentation are 2nd to none!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Sonny R
from RI
Verified Purchase:Yes
Had problems installing it and couldn't track progress on the 3 returns I filed. Never had these issues in previous years of use.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy social media, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: wattee
from Hartford, Ct
Verified Purchase:Yes
Software works well and is easy to follow instructions, etc. Biggest issue is I wasn't able to increase the font size / zoom in. Even if the window was expanded, the font stayed real small and centered in whatever window size. May need to look at Turbo Tax next year
Pros: Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy social media, April 30, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: CharCharLaGoode
from Ft Collins, Co
Verified Purchase:Yes
I have been using this program for several years now. This year is the first time I needed a little help. I had made an error, but the note wasn’t super clear on where the mistake was. I called the help line and got a very helpful Rep named Tanika. She stayed on the line until we had it all resolved!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: PeteeKK
from New Jersey
Verified Purchase:Yes
Have been using this product for years. Very easy to use and reliable. Taxes are accurately done and easily filed with the IRS and the State of NJ. Be careful with pricing, as different vendors and even Block charge various prices, depending on their moods, it seems.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TRB BLUFFTON
from Bluffton, Ohio
Verified Purchase:Yes
I have used H&R BLOCK software for my children and grandchildren for twenty years. I just wish I could do over 4 persons with your software package.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Xyz359
Verified Purchase:Yes
Great for federal-needs work on states. A common donation credit in AZ was missing and I had to manually add it to the form and mail it.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: PNH19460
from PA
Verified Purchase:Yes
As always, my taxes were done in short order, quickly and efficiently.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock