Been using the product for a number of years now+-++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++--------------------------------------------------------------------------------------------------------------------
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 1, 2024
Thank you for leaving a review, and for providing positive feedback.
I've used this roduct for 3 years now and find it acceptable for me but would like a better explanation where veterans/military retirees might be better used. Disliked not being able to e-file Missouri due to a penalty. Two years ago it was weak in explaining not taking the RMD from my IRA. Generally it is a fine product and will suit most people fine too!
It took several attempts to file my taxes, received the message that it was unable to connect to server. Funny How it connected well enough to charge me multiple times for filing.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have used this software fíe several years and I have never had any trouble. It is easy to install, yo follow the program and I am happy to keep on using it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!