Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,338 Reviews)
Rating breakdown 130,338 reviews
5 Stars
86,893
4 Stars
24,011
3 Stars
8,401
2 Stars
4,442
1 Star
6,591
85%of customers recommend this product.
(
41,637 out of
48,863)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: David A 399
from PA
Verified Purchase:Yes
Could not do eFile for Federal Return. Cal for help could not solve the problem.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Federal works but Maryland frequently has problems
on April 29, 2024
Posted by: Tony H2
from Maryland
I have used H&R Block Federal and State for many years. I don't use eFile for Maryland because Maryland lets you file online for free. The H&R Block software frequently has errors for Maryland taxes too. If I used eFile I might not catch the errors and then would owe penalties once Maryland catches them, which takes 3-5 years.
Our taxes aren't that complicated. Our income and expenses are easily documented. We don't have any unusual credits or deductions.
The problem this year (2023) is we invested in 529 College Savings Plans. Maryland lets you deduct part of that investment from your income. While H&R Block has the form for this, and the two dozen plus other deductions, there is no way to fill that form out.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: boo boo boo
from united states
Verified Purchase:Yes
I have used this yearly software for over 15 years and have been satisfied every year. its sometimes to be a littler behind in calculations but nothing serious
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: bigjeeper
from Springfield OR
Verified Purchase:Yes
I have used the HR Block tax program for years, this year I was greatly disappointed in it. it told me my tax return was going to be about $5300 bigger than what the state actually returned to me. after multiple checking and double checking, the tax program was wrong.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Chuck from NJ
from New Jersey
Verified Purchase:Yes
Very good product. Been using it for 21 years. Makes doing taxes easy.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Atik
Verified Purchase:Yes
I used it for 3 or 4 years. This time it did not import most of forms, could not connect to server for 2 hours for Federals.
Cons: Time consuming, Hard to import documents
Value
4
Written by a customer while visiting HRBlock
Posted by: StephenD23
from Houston, TX
Verified Purchase:Yes
Bought this early this year when there was a special deal, which meant several updates before the final version.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: House99
from Portland Oregon
Verified Purchase:Yes
Been using it for 5 years, easy to follow. Just answer the questions as you go along, can’t go wrong.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock