I have used H&R Block products several years to file my tax return. Online version is much better than the software. The only good thing is the software could see the original form. I decided to get the software and though t I paid it for all. I ended up have to pay the online filing fee (pretty expensive). Otherwise, I need to print them and send to Federal and state. I wish they mention it in the product webpage before I purchase it. I would not buy if I knew it.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
You still have not fixed interest income form to properly account for accurred interest and bond premiums without having to jump through hoops. This has cost me several thousand dollars over the years as I finally learned how to enter the data properly this year. Also the state program for Louisiana did not properly account for my retirement income.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.