Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(130,338 Reviews)
Open Ratings Snapshot
Rating breakdown 130,338 reviews
5 Stars
86,893
4 Stars
24,011
3 Stars
8,401
2 Stars
4,442
1 Star
6,591
85%of customers recommend this product. 
(
41,637 out of 48,863
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Customer Rating
5 out of 5
5
easy to navigate, accurate
on April 29, 2024
Posted by: Bill64
from Bend, Oregon
Verified Purchase:Yes
I always use the program that automatically comes to me
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentMay 1, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Did not tell you the online filing fee
on April 29, 2024
Posted by: Kate0408666
from Palo Alto
Verified Purchase:Yes
I have used H&R Block products several years to file my tax return. Online version is much better than the software. The only good thing is the software could see the original form. I decided to get the software and though t I paid it for all. I ended up have to pay the online filing fee (pretty expensive). Otherwise, I need to print them and send to Federal and state. I wish they mention it in the product webpage before I purchase it. I would not buy if I knew it.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Social Media DepartmentApril 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Comprehensive and thorough
on April 29, 2024
Posted by: Minneapolis
from Minneapolis, MN
Verified Purchase:Yes
We have used H&R Block software for years and it does an excellent job for us.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentMay 1, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
covered all scenarios
on April 29, 2024
Posted by: Krvin
Verified Purchase:Yes
customer for 12 years. They have always been accurate
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy H&R Block Social Media DepartmentMay 1, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Need to fix interest income form data entry
on April 29, 2024
Posted by: Wahoo82
from Baton Rouge, LA
Verified Purchase:Yes
You still have not fixed interest income form to properly account for accurred interest and bond premiums without having to jump through hoops. This has cost me several thousand dollars over the years as I finally learned how to enter the data properly this year. Also the state program for Louisiana did not properly account for my retirement income.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Social Media DepartmentApril 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
HR Block Deluxe and State Deluxe 2023 software
on April 29, 2024
Posted by: pidg
from Jordan, NY
Verified Purchase:Yes
Have used your tax programs for years. Would recommend them to everyone who
does their own tax returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy H&R Block Social Media DepartmentMay 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Meets all my needs
on April 29, 2024
Posted by: FLretiree
from FL
Verified Purchase:Yes
Easy to use program at a fair price. Has all the features I need.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy H&R Block Social Media DepartmentMay 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
None
on April 29, 2024
Posted by: Booper Mae
from Minnetonka, MN
Verified Purchase:Yes
Has worked well.
Waiting to see how my first HRB rental property tax credit is accepted by the state.
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
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