Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,338 Reviews)
Rating breakdown 130,338 reviews
5 Stars
86,893
4 Stars
24,011
3 Stars
8,401
2 Stars
4,442
1 Star
6,591
85%of customers recommend this product.
(
41,637 out of
48,863)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: NOLAHitch
from New Orleans, LA
Verified Purchase:Yes
There are too many aspects of the tax code that are not sufficiently covered in the software. I am a retired Air Traffic Controller. Due to that some of the retirement tax laws for Public Safety Officers apply to me but not all. There is nothing in the software to address this. When importing 1099s from a brokerage there are 1099-DIV that are imported with zero values. When you go e-file it pops these up and says you need to correct or delete them since they are zero value. If they are zero value they should not have been imported in the first place.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Chris in Indy
from Indianapolis area
Verified Purchase:Yes
Generally it adds confidence to my filing process.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: KS4RT
from Chattanooga
Verified Purchase:Yes
Used H&R Black for maybe 15 years, or whatever year they bought Taxcut.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 1, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: bonk44
from MI
Verified Purchase:Yes
Been using it for years, easy to use, I'll be using it till you can file on a post card.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 1, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: TZ21
Verified Purchase:Yes
I am a repeat user and year over year a great experience.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Beck57
from NC
Verified Purchase:Yes
Didn't say it would not cover multiple tax preps. Had to spend more money to get another product.
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: RRR512
from MI
Verified Purchase:Yes
Long time user of this product and see no reason to change going forward.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from georgia
Verified Purchase:Yes
I used this software for the past 6 or 7 years or more. My tax was audited and changed the original amount I owe or due to me. This year still I dont have my tax refund. Will not buy again.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock