I bought this program because i have used similar programs in completing my income taxes for personal and home business. The product is easy to use, Asks enough questions to ensure your getting the correct data inputted. Gives lots of examples and offers additional support if needed.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I was not able to import my data from Fidelity. Contacted support, opened a case, and they NEVER contacted me to resolve the problem, not even an EMAIL...!! Then trying to e-file on 4/15 was nearly impossible. Had printed and was ready to mail, but got lucky at the end and finally it went through. I don't need that stress again. Will switch next year...!!
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.