Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,338 Reviews)
Rating breakdown 130,338 reviews
5 Stars
86,893
4 Stars
24,011
3 Stars
8,401
2 Stars
4,442
1 Star
6,591
85%of customers recommend this product.
(
41,637 out of
48,863)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: xxxxxxxxxx876
from West Hempstead, NY
Verified Purchase:Yes
I have a six digit An Identity Protection PIN (IP PIN) In the beginning of the forms I was able to enter the six digit number at the end I was only able to enter five digits and it failed to upload the forms error saying incorrect An Identity Protection PIN (IP PIN) and I had to mail it in. My friend used turbo tax and had no problem with his An Identity Protection PIN (IP PIN) I will use turbo tax next year
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
2023 H&R Block Deluxe Software Was Easy To Use
on April 28, 2024
Posted by: JL79
Verified Purchase:Yes
I used the 2023 H&R Block Deluxe Software to prepare my 2023 federal & state tax returns. It was easy to upload my 2022 info and enter my 2023 info. The software guided me thru the process and helped me file my returns online.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
If you are looking for fast easy to use software.
on April 28, 2024
Posted by: Jim Boe
from Zachary LA
Verified Purchase:Yes
I have used this software since TaxCut first introduced it. I found it very fast and easy to use…then Block bought it. Block seems to have made it difficult to use without necessary additional instructions. Last year (2022) I said this is the last time but I gave in and tried it one more time this year (2023). I won’t be that weak next year.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ttommy
from Winston- Salem, NC
Verified Purchase:Yes
I have used H & R Block Program for about 10 years and I'm very satisfied with the software!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 1, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Bob27856585
from Ohio
Verified Purchase:Yes
I bought this before tax season started so I could get a jump on tax preparation.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 1, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Ken_R
from Albany, NY
Verified Purchase:Yes
Used this product for many years and enjoy the data prefilling from the previous year.
Pros: Easy to prepare
Value
5
Written by a customer while visiting HRBlock
Posted by: Grndma7
from Holland, MI
Verified Purchase:Yes
I use H & R block because it guides you thru all the questions and its very easy to use!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Maneboy
from Franklin, IN
Verified Purchase:Yes
Made filing straightforward and relatively easy. Being able to import info from the previous year's return simplified the process.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock