I've used this for five years and I'm very pleased.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 2, 2024
We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Can’t recover submitted federal return
on April 28, 2024
Posted by: Josh Ryner
from Colorado
I submitted and owed. Money has t been taken out of my account yet. My Mac had to be rebooted so I had to reinstall the app. There’s no record of any return. It’s also stupid that the return isn’t populated in my regular HRBlock account.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I’ve been using this tax software for over 20 years and will buy next year. I started using after we had our taxes done by a tax professional. I decided to see if I could do better if I did myself so I bought the software and did my taxes. I get a higher refund so that is how it started and I never had anyone do my taxes again.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have used H&R Block tax software for more than eight consecutive years; actually since before the program was available only on CD. I enjoy it's consistency of layout year after year so I don't have to relearn how to use it year to year. I frequently use its "Go to" function so I can easily return to, or review, incomplete or questionable sections. I also like its pop-up "information" windows to help clarify when and how how to handle data to be entered.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!