Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,338 Reviews)
Rating breakdown 130,338 reviews
5 Stars
86,893
4 Stars
24,011
3 Stars
8,401
2 Stars
4,442
1 Star
6,591
85%of customers recommend this product.
(
41,637 out of
48,863)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: Rock311
from NC
Verified Purchase:Yes
Easy to follow prompts are great for us who don't know much about taxes. Wish the software was finalized before mid March. My taxes were done but couldn't file until the update. Meanwhile my hard drive crashed so I had to redo the taxes. Also it would be nice if pay extra to reinstall the prior year software that you already paid for.
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RobO69
from SC
Verified Purchase:Yes
I've been using H&R Block tax software for 10+ years now and fairly easy to use. I'm no sure that it handled correctly the energy saving windows I had installed last year as I thought there would be a larger credit for that. Other than that, no issues.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Mayor D
from Chicago, IL
Verified Purchase:Yes
Simple as the instruction work you through the filing process
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 1, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: SamC47
from Oklahoma City, OK
Verified Purchase:Yes
Always dependable to assist me in submitting an accurate return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 2, 2024
We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: emoylv
from Las Vegas
Verified Purchase:Yes
Product is easy to use, just be patient and follow each step carefully to avoid missing any eligible and legitimate deductions. It's quite a bit easier in subsequent years as the software can preload your history so all you need to do is update the numbers.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 1, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: No F nickie name
from GA.
Verified Purchase:Yes
Confusing at times but information included help a great deal.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 1, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: SprWarrior
from Dallas Texas
Verified Purchase:Yes
Easy to use, great explanations, supported by a reputable organization.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Isakys
from Colorado
Verified Purchase:Yes
Not as friendly user as Turbo Tax. Very pick and hard to fix problems if taxes are rejected. I’m gong back to Turbo Tax next year.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock