Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(130,338 Reviews)
Open Ratings Snapshot
Rating breakdown 130,338 reviews
5 Stars
86,893
4 Stars
24,011
3 Stars
8,401
2 Stars
4,442
1 Star
6,591
85%of customers recommend this product. 
(
41,637 out of 48,863
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Customer Rating
1 out of 5
1
H7R BLOCK TAX SOFTWARE DELUXE + STATE 2023
on April 28, 2024
Posted by: HRB2024JBS
from BUCKS CTY PA
Verified Purchase:Yes
REQUIRES EXCESSIVE PAPER FOR SIMPLE RETURNS. MENTIONED THIS IN MY REVIEW LAST YEAR. HOPED IT WAS FIXED THIS YEAR. I WON'T TRY AGAIN
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Social Media DepartmentApril 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Alimony Confusion
on April 28, 2024
Posted by: The Bellnan
from Riverdale, NJ
Verified Purchase:Yes
Great program however somewhat confusing when the numbers from federal auto populated too the state regarding alimony
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentApril 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Suggested Fix
on April 28, 2024
Posted by: Form 5329
from Palam Harbor, Fl
Verified Purchase:Yes
I had to file Form 5329 which required an explanation for requesting a waiver of penaly. The program provided the Form but not a way to include the explanation so I would have been unable to efile. I decided to leave out the form and file it seprately. It seems it would be a simple fix to provide a blank page for the explanation.
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
HR Block
on April 28, 2024
Posted by: Pipet
from WPB
Verified Purchase:Yes
I have been using product for many many years and it has always been so easy to use.
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
5 out of 5
5
Response from HRBlockBy H&R Block Social Media DepartmentMay 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
works for me
on April 28, 2024
Posted by: catmom54
from CO
Verified Purchase:Yes
Since our return is relatively simple, this software is affordable and effective
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good. Could be better
on April 28, 2024
Posted by: GregRG
from The Woodlands, TX
Verified Purchase:Yes
I like most everything about the software except the way it handled cost basis for donated stocks. I had one value over $5K and instead of requiring a cost basis during the interview it required to be filled in the form during final checks. This was confusing. Also, I don’t even know if it was necessary since the full value of donated stock is tax deductible.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Tax Prep Powerhouse
on April 28, 2024
Posted by: MagicJames
from Southern California
Verified Purchase:Yes
I bought this software mid-March around the time IRS issued a new ruling for tax filers. Appreciate the auto updates the software runs, the audit risk assessment to make sure everything looks good and simplicity yet thorough explanation of each question if needed. Overall would get it again next year. Only downside is the character limit for names that have 11 letters or more.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy H&R Block Social Media DepartmentMay 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy!
on April 28, 2024
Posted by: Hhmoore
from Highlands Ranch
Verified Purchase:Yes
The program is easy to use and contains lots of help features
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media TeamH & R BlockMay 2, 2024
We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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