Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,340 Reviews)
Rating breakdown 130,340 reviews
5 Stars
86,893
4 Stars
24,012
3 Stars
8,401
2 Stars
4,443
1 Star
6,591
85%of customers recommend this product.
(
41,637 out of
48,864)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: HRfiler321
Verified Purchase:Yes
The activation code supplied with my product worked for initial registration of the software, but did not work when trying to efile. However, I was able to quickly obtain a new code by phone.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 2, 2024
We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dh67
from Midwest
Verified Purchase:Yes
there is..like this time..when I used HR Block software on my 2023 taxes ..usually some issue with the paperwork the state return is always delayed because they have an issue with it..I recommend it but with a grain of salt..be cautious while using it
Pros: Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Roman850
Verified Purchase:Yes
I’ve been using this software to file my taxes for years and this year for whatever reasons busy life happening I attempted to transmit a return on April 14th which was a day before the deadline just to find out that the server could not connect, therefore, did not transmit my return Making it a stressful rat race the following day to get my return printed and running to the post office and getting it certified mail to assure that it got in in a timely manner so this year the software was absolutely disappointing to say that least.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jim200
from Iowa
Verified Purchase:Yes
I've been using H&R Block versions and the tax Cut program that preceded it for decades. I highly recommend it.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: tases
Verified Purchase:Yes
a need nothing special b/c of taxes the word hated by republicans
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Steve D50
from IL
Verified Purchase:Yes
Does good job reviewing all aspects of return for you to consider. Easy to enter and change information as needed. Wish it did not cost so much to file state returns.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Customer Rating
1
the backup promised by the software is theoretical
on April 28, 2024
Posted by: jjp6
from ga
Verified Purchase:Yes
The software promises that it "has our backs" if anything goes wrong with the filing. That is not actually the case
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Cadet1961
from Manchester, MO
Verified Purchase:Yes
I bought this for at least 10 seasons in a row and am still enjoying the easy tax season approach to filing. The only thing missing that would make the service complete again would be the addition of the electronic submission of the state returns. In previous years, 1 state filing was aloud electronically with 5 federal files. 2 State filing for each of the 5 free files would be excellent. Please consider.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock