Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(130,340 Reviews)
Open Ratings Snapshot
Rating breakdown 130,340 reviews
5 Stars
86,893
4 Stars
24,012
3 Stars
8,401
2 Stars
4,443
1 Star
6,591
85%of customers recommend this product. 
(
41,637 out of 48,864
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Customer Rating
5 out of 5
5
Easy to use
on April 28, 2024
Posted by: ES56
from Sussex, WI
Verified Purchase:Yes
The previous year import feature was very helpful with creating the current years forms.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentMay 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Ease of use
on April 28, 2024
Posted by: TC01
from Illinois
Verified Purchase:Yes
Competent software, thorough review process and error checking.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentMay 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great Value
on April 28, 2024
Posted by: EF43
from Florida
Verified Purchase:Yes
Great value. Switched from a computer's app several years ago and never looked back. Easy to use with great results for a much better cost.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentMay 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Bad Software Design
on April 28, 2024
Posted by: Snortley
from Brooklyn, NY
Verified Purchase:Yes
Unfortunately, this software is dependent on resources on remote servers, i.e. "in the cloud." That means that when the company's servers are down, the application does not operate properly. Worse, when that happens, a message pops up saying something like "It looks like you're not connected to the Internet." Users can easily waste an entire day trying to fix the problem on their end, when in fact the fault lies with the program design.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Social Media DepartmentApril 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Charitable donations schedule severely lacking
on April 28, 2024
Posted by: Kmtax23
from JC, OR
Verified Purchase:Yes
Ratings below are based on charitable donations schedule.I have used this product for years and I love it. My one complaint is your VERY limited choices for charitable donations. This was one of my comments on a previous survey and it's still lacking. I have a lot of donations and it's frustrating enough to consider going back to TurboTax.
Pros: Fast
Cons: Time consuming, Hard to prepare
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
second year it didnt work
on April 28, 2024
Posted by: qwertyui
from lincoln, ne
Verified Purchase:Yes
software didn't work and when I called the help desk the person spent 10 minutes trying to login to be able to help me
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Social Media DepartmentApril 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Deluxe and State
on April 28, 2024
Posted by: Mr boat
from overland park ks
Verified Purchase:Yes
Worked - I have been using this product for over 15 years
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Social Media DepartmentMay 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Excellent Solution for preparing Tax Returns
on April 28, 2024
Posted by: kal207
from McLean, VA
Verified Purchase:Yes
Everything went fine from start to finish. No attempts from the vendor to upgrade or purchase additional products and services.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentMay 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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