My son and I have the same name so when our return is prepared for one of us, the other return is almost impossible to get into the program. I called software support and the girl could not give me a solution. She hung up on me after about 30 minutes. Please start the returns with our ss# so there is no problem.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.