Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,340 Reviews)
Rating breakdown 130,340 reviews
5 Stars
86,893
4 Stars
24,012
3 Stars
8,401
2 Stars
4,443
1 Star
6,591
85%of customers recommend this product.
(
41,637 out of
48,864)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: VMR1
from West Chester PA
Verified Purchase:Yes
Got all the way tbrough, no flags or errors noted, but when I went to e-file, an error came up and I could not file. The program would not allow me to edit, or delete and replace, the.field. Had to call twice, with long waits, to get a rep who could help.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
It did almost everything that I expected it to do.
on April 28, 2024
Posted by: Katusa6956
from Indianapolsi, In
Verified Purchase:Yes
Bought item on line and downloaded in no time at all. I was hoping that it would download the information from last year's taxes, but I had to input all information. This is the first time that I didn't have an adjustment on my taxes in 5 years.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: AZ_tax_456
from AZ
Verified Purchase:Yes
I have being using this software up until now but never again since it failed me at the most critical time on tax day by not allowing me to e-file my return
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
Value
1
Response from HRBlockBy H&R Block Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Amsguy
Verified Purchase:Yes
I couldn't file because you server was down for 2 days. I needed to do extension first time ever. They was not even any communications. Perhaps if you had said something, people won't be filling and filling and thereby overloading your dead system even more. You guys suck big times this year. Unlikely I'll buy next year. You lost a 20 year customer.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TopTech
from Virginia
Verified Purchase:Yes
So easy to use. I highly recommend it to anyone that is interested in doing their own taxes
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Salmon54
from New Windsor, Illinois
Verified Purchase:Yes
I have been using this program but there could be an easier prosses for seniors with little more than social security for their income.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: njchris
from NJ
Verified Purchase:Yes
I was very easy to use. The price was right. Free fed filing. I got my tax refund within 2 weeks
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RA2023
from Fairhope, al
Verified Purchase:Yes
Used the product for several years. It is fairly easy to use and thorough with the questions and explanations for the required inputs.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock