I had some issues the final day of submitting, couldn’t send electronically until last day by 3:00, so close to deadline
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
Value
4
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
It took more time to sort my tax records than it did to prepare the return. The software leads one through the process on a step-by-step basis asking questions along the way.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have been using H&R Block for years and it gets easier and easier. I really like to importing of previous years data, which makes it faster to complete your taxes.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have used H&R Block software for several years now. It is gathers last years data seamlessly and it's easy to understand. This year however, it seemed changed somehow. It seemed longer and somewhat confusing in ways. The process is more "clunky" and seems like a lot of unnecessary stuff was added.