Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,341 Reviews)
Rating breakdown 130,341 reviews
5 Stars
86,893
4 Stars
24,012
3 Stars
8,401
2 Stars
4,443
1 Star
6,592
85%of customers recommend this product.
(
41,637 out of
48,864)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: philk05
from Redwood City, CA
Verified Purchase:Yes
This is an excellent tax product and less costly than its main tax program competitor.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Wilt411
from Albany New York
Verified Purchase:Yes
So a company that includes Free E-File but then doesn’t make it work won’t be doing my taxes next year.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ella22
from Minnesota
Verified Purchase:Yes
All necessary info is available through the program. Makes preparing taxes easier
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: MikeBM
from California
Verified Purchase:Yes
The product itself worked fine, I've been using it for about 10 years now, it was the posing the returns. I procrastinated till the last day, but when I uploaded my taxes the server was down. Servers were down for about 24 hours, each time I posted it, a hold was put on my CC. Not a deal breaker but it was annoying compared to the good service I've gotten from the program before.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: AlHB
Verified Purchase:Yes
Easy to use, but I think the charge to file a state return and for an additional state return is too high. I had some problems last year when filing a return for CA and non-resident of MN. This year I had to send additional documents to IRS and CA to verify my identity.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Mike8098
from Biloxi, MS
Verified Purchase:Yes
The program worked great, but I couldn't send the file electronically. I had to file by mail.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: GenBill
from Chapel Hill, NC
Verified Purchase:Yes
Very easy to use. I would make a couple of recommendations.
1. Would allow the font size to be adjusted for those of us getting older.
2. Provide a summary which shows the tax rate applied to each category of income (like Regular, Capital Gains).
1. Would allow the font size to be adjusted for those of us getting older.
2. Provide a summary which shows the tax rate applied to each category of income (like Regular, Capital Gains).
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: CyrusA
from Germantown, MD
Verified Purchase:Yes
I have been using this product for over 15 years and am quite satisfied with it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock