Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,381 Reviews)
Rating breakdown 130,381 reviews
5 Stars
86,915
4 Stars
24,023
3 Stars
8,405
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product.
(
41,659 out of
48,889)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: condorhiker
from Santa Barbara, CA
Verified Purchase:Yes
It's a little clunky to use, but you can wade through it. One thing it did poorly was the handling of foreign tax paid by a mutual fund. Very awkward, and took me a long time to work out. Also, I was not able to import data from my financial institutions.
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JerseyBoy78
from NJ
Verified Purchase:Yes
H&R Block Delux worked as expected in most areas. I had used Turbo Tax in the past, but the price this year was too high. H&R Block was much more reasonable and worked well except for the download of financial info from Wells Fargo. They were not on the list of companies for this software.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: JohnnyGearStick
from FL
Verified Purchase:Yes
WOrks ok. Very similar to Turbo Tax. I think TT was a bit more user friendly.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Palm 43
from Plymouth VT
Verified Purchase:Yes
If you don't use them to file state I think some options do not work
Pros: Fast
Cons: Hard to prepare
Value
4
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: SueHB
from North Carolina
Verified Purchase:Yes
I use H&R Block Tax Software every year. I find it easy to use - it just walks me through everything.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: elt44
from GA
Verified Purchase:Yes
I've used this software for many years (I think it was called Tax Cut). Ihave 2 suggestions for HRB. 1) program the software to have a zoom function for seniors and 2) regards QCD's a place to designate who the gifts are to & maybe more than one 501-3C charity, I'd like to see your text & numbers less gray & more black as the screen's contrast is not always effective for viewing on my screen. Thxs.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Rxdoc
from Arizona
Verified Purchase:Yes
I dread doing taxes every year but the program finds so much information to populate on it’s own that it no longer takes the whole day
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: MistirB
from Union City, CA
Verified Purchase:Yes
This won't help you with the first, but it does a good job at the latter. Former TT user and switched in 2022 tax year. The interface is different, but easy to use. The financial forms import needs to expand but I expect it will continue to grow each new tax year. Filing and acknowledgement of acceptance was simple and quick.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock