Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,341 Reviews)
Rating breakdown 130,341 reviews
5 Stars
86,893
4 Stars
24,012
3 Stars
8,401
2 Stars
4,443
1 Star
6,592
85%of customers recommend this product.
(
41,637 out of
48,864)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: captpaul
from Bradenton Fl
Verified Purchase:Yes
I've used HR Block for many years. Easy to use even with business and investment taxes.
Pros: Easy to prepare
Cons: Hard to import documents
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: AnnoyedAgainAgain
from San Francisco, CA
Verified Purchase:Yes
I have used this produce for over 20 years, but the 2023 version caused me a lot of headaches. First, it was late March before the final update was made in order for me to finish my return. Then, something happened when I tried to print, causing me to spend a day or two to figure why it wouldn't print. Truly disappointed!
Cons: Time consuming
Value
4
Written by a customer while visiting HRBlock
Posted by: KLM2023
from Peoria, IL
Verified Purchase:Yes
Didn't seem as easy or as intuitive as last year. Perhaps my taxes were a bit more difficult this year but your software has been more intuitive in the past. I didn't feel as comfortable with this year's return as in the past.
Pros: Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy social media, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
An easy to use program. A snap for an 80 year old.
on April 27, 2024
Posted by: Norty
from South Carolina
Verified Purchase:Yes
Have been using Block since the disc days. Have never had any problems running the programs.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bob264
from Chillicothe
Verified Purchase:Yes
I have been using this for years. Switched from the other major tax software and I have no regrets.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bobb46
from Virginia
Verified Purchase:Yes
I buy directly from the company and this is the third year in a row where I have to spend considerable time with support to get this program working. This year the program insisted I have to get the lasted update over and over again. No matter how many times I ran the update. Finally support directed me to a special site where I got the update. Finally ran.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: LadyRedRider
from Chas WV
Verified Purchase:Yes
There were several issues and glitches with this years software. Many items required me to go out to websites to get the information needed.
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent Tax Prep Software w/ Interview & Forms
on April 27, 2024
Posted by: CEHGORDON
from San Francisco, CA
Verified Purchase:Yes
We've used this software for years and continue to appreciate how cleanly it lets us build our tax returns, either via the comprehensive interview process (for federal and state) or going directly to the actual tax forms underneath sometimes (to check or things or do direct entry). The audit/review steps are also very helpful. This year had a chance to see how Turbo works, while helping a relative with their taxes, and it is a lot glitchier than H&R Blocks software.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock