Software does not handle Foreign Tax Credit very well. This software glitch has prevented me from filing my federal tax return electronically for two years running.
Value
2
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
The software works fine on tax preparation. My issue is being forced to pay for unnecessary add-ons. I was forced to purchase State Tax software that I do not need.
Pros: Easy to prepare, Easy to import documents, Fast
I've been faithfully using H&R for over ten years. Never fails to get all the information in straight language instead of the tax law language, which makes it very easy to understand.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H&R Block, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!