Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,341 Reviews)
Rating breakdown 130,341 reviews
5 Stars
86,893
4 Stars
24,012
3 Stars
8,401
2 Stars
4,443
1 Star
6,592
85%of customers recommend this product.
(
41,637 out of
48,864)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: Required4all
from Somewhere, AR
Verified Purchase:Yes
I've been using this product for many years with no issues. This year I had to move to a newer OS. I had an issue getting to my l last years return. I called them and they showed me where I missed an option.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Deeb321123
from Kansas City
Verified Purchase:Yes
I'd been feeling kind of dumb for continuing to purchase taxcut the last few years when so many people just do it online for free. Not being able to submit my taxes for 12 hours or so on April 14th-15th this year was the nail in the coffin, I'll use a new service next year
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Retired accountant 01
from Michigan
Verified Purchase:Yes
Price as well as accuracy are important. I feel this is accurate and the price offered to me as a prior user through either email or postal mail has been cheaper than a competitor and cheaper than the purchase in the stores. I also want to be able to download this onto my desktop computer.
I have in the past used a couple competitors for returns for friends / relatives when I needed an additional state I did not use myself and could purchase a competitor's product cheaper than adding the additional State on to block..
Each has pluses and minuses but for my personal use I return to block as it is easy to use for me and though not necessarily the cheapest when buying anonymously but it has been the cheapest for me with offers they send me as a returning customer. I will continue to use it based on price.
Just as a curiosity I have compared the final result using block on my own taxes with input into a couple other programs as well as doing it by hand ( which I am capable of doing) and the results were the same.
In all programs understanding what the interview questions are asking is of the greatest importance in obtaining an accurate result.
I believe it is possible to get a cheaper package overall hence the four stars on price but I am willing to pay a little more because I believe block handles the overall filing experience better and I am willing to pay slightly more for that.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H&R Block, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mike HV
Verified Purchase:Yes
using HR Block for years, does the job, will not disappoint.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Kojindo
from Zeeland, MI
Verified Purchase:Yes
Fast and easy to use. With everything at my disposal, I can do my Federal taxes in under an hour. Then, I have to go back and find out what didn't Calc right and change numbers in the forms. Usually, I find something wrong.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Atomic punk
from Tx
Verified Purchase:Yes
I am satisfied with the product. Last year I bought this via mailed add and was given the wrong tax year. I had to go buy another one. You were not helpful at point.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
About as good as Turbo Tax - maybe better privacy
on April 27, 2024
Posted by: LarsPoulsen
from Santa Barbara, CA
Verified Purchase:Yes
I have used HR Block for my taxes the last 10 years or so. I am disappointed that I can't do an approximate "dry run" before the end of the tax year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Ron68
from Indiana, PA
Verified Purchase:Yes
The program was easy to download. It transferred my info from last year and made it a snap to file my taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock