I usually purchase this software each tax year as soon as it is available. Data entry for most topics is easy to follow. I like that this edition can handle most simple investment situations, including dividend income and stock sales. Entering stock sales requires attention to the details to avoid duplicate entries.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
The decline in the product this year is disappointing. Many issue especially with the state program. Issue with the electronic filling as well.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Their servers were down most of the morning on April 15, got a server connection failure message for hours. I had to go to work not knowing if I’d be able to successfully efile, or print and run to the post office. My return finally sent and was accepted, but wow! No thanks for the stress!!