Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,343 Reviews)
Rating breakdown 130,343 reviews
5 Stars
86,895
4 Stars
24,012
3 Stars
8,401
2 Stars
4,443
1 Star
6,592
85%of customers recommend this product.
(
41,637 out of
48,864)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: Mgm6537
from Keymar, MD
Verified Purchase:Yes
Have used H + Block to done my taxes for 10 years!! Am a very happy customer!! See ya next tax season !!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Matt1004
from NJ
Verified Purchase:Yes
Multiple delays in adding relevant features (such as EV tax credit) importing documents feature breaks for most banks. Navigation through the program is a nightmare. They give you "free" state but them charge for e-filing. So still predatory business model. I don't mind paying for a good product but then I expect not to have my time being held ransom after multiple hours in order to be able to complete it.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: H P M
from GA
Verified Purchase:Yes
It's easy to use, I buy it on line and have it downloaded. Sooo easy and efficient.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: BixbyEf
from Tulsa , OK
Verified Purchase:Yes
Never could enter state estimated payments on form. Had to do and file manual. State form purchase a waste of money.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: stank2
from SC
Verified Purchase:Yes
Have used for last few years, still as easy as the first year
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: TSsue
from Henrico, VA
Verified Purchase:Yes
Some of the transition instructions were less than perfectly clear. But I was able to figure-out the question and move on. Got the Job done. Big improvement from last year. Next year may try another product.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MDVUP
from Kansas and NC
Verified Purchase:Yes
As the title says, software is ok, gets the job done, but beware when filing multiple states. If you do the order wrong, you have to manually print out your returns and mail them in. This includes the order in which you complete the returns as well. No real easy to find instructions about this, you find out the hard way with error messages. No simple fix either.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Wazza
Verified Purchase:Yes
As was widely reported I along with thousands of others couldn't file our taxes because the H&R systems were down for many hours close to the filing deadline.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock