Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,343 Reviews)
Rating breakdown 130,343 reviews
5 Stars
86,895
4 Stars
24,012
3 Stars
8,401
2 Stars
4,443
1 Star
6,592
85%of customers recommend this product.
(
41,637 out of
48,864)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: MAWd
Verified Purchase:Yes
This program always makes doing my taxes, less of a chore.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Stv68
from Elk River MN
Verified Purchase:Yes
Operated flawless. Additional information helpful.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: alreadyinuse
Verified Purchase:Yes
I usually use turbo and next year will go back to it. I think i lost about 400 in refund because of how your software handles investments. Turbo allows you to log in to the investment app and get detailed transactions
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Scar66
from NC
Verified Purchase:Yes
I've been using this software for more than 10 years without any problems
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DMiller933
from CT
Verified Purchase:Yes
I’ve used this product for over a decade. Very easy to use and helps you through the whole process for federal and state. The only time it can be difficult is when you have a more complex tax issue that probably requires a professional!
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: rgsd
from Rapid City, SD
Verified Purchase:Yes
I have been using H&R Block tax software for years and I think it is a good buy.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: SRKN
from Oregon
Verified Purchase:Yes
This is an easy program to use for all of the standard forms and situations. I've had to research several forms that weren't typical.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 3, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: erroneous 69
from Sherman Oaks, CA
Verified Purchase:Yes
Turbo tax is better, but state tax e-filing is cheaper, and I like having both programs because I prepare my family's taxes which uses up more than my allotment of free TurboTax free filing, so it saves me money and I can also check my work comparing the two. Unfortunately, they rarely match and it is difficult to tell why.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock