Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,343 Reviews)
Rating breakdown 130,343 reviews
5 Stars
86,895
4 Stars
24,012
3 Stars
8,401
2 Stars
4,443
1 Star
6,592
85%of customers recommend this product.
(
41,637 out of
48,864)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: FrankBG
from Chicago, IL
Verified Purchase:Yes
The software is easy to use, though navigation could be simplified. issue this year is that I paid for state, downloaded, and it failed. No recourse for re-download or refund. Waited a few weeks and then it worked. Ended up paying twice for state. Again, zero way to address with you and I looked everywhere. Automated help was a joke.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Wulfson
Verified Purchase:Yes
At times I forget to purchase until last minute. Easy to do so and also use the product.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
This software is amazing and improves every year. Thank you.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dennis3654
from Fond du Lac, WI
Verified Purchase:Yes
This is year six with H&R Block Deluxe. I find it easy to use even though I am no accountant.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JED215
from Portsmouth, NH
Verified Purchase:Yes
have used H&R for at least 20 years. Copied data from previous year saves a lot of work.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: lmmn
from Minnesota
Verified Purchase:Yes
I used TurboTax for more than 25 years and thought I'd escape their ever-increasing fees. How could I go wrong with the leader in tax preparation? Reviews were good. I switched. Now I'll switch back. The interface of the H&R Block application is amateurish and unattractive; the help screens are not helpful; an important state form (property tax refund) was prepared but not submitted. I was very disappointed.
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Poor Old Guy
from Tampa, Fl
Verified Purchase:Yes
Product works as expected. As a retired senior, don't understand why I have to buy the deluxe just because I get interest/dividends. Seems like this should be basic.
Pros: Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: WhyFor
Verified Purchase:Yes
I bought this a month ago, and I'm so happy that I paid money for a product to get tormented with survey requests
Value
3
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock