Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,343 Reviews)
Rating breakdown 130,343 reviews
5 Stars
86,895
4 Stars
24,012
3 Stars
8,401
2 Stars
4,443
1 Star
6,592
85%of customers recommend this product.
(
41,637 out of
48,864)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: MR065
from Kennesaw, GA
Verified Purchase:Yes
Have been using for years, no problems, works great.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Rgarvey70
from Boston, MA
Verified Purchase:Yes
I liked having a lot of last year's stuff autofilled as I used H&R last year. But, a few issues: the software wasn't running me through how to deal with 1099 Ks, both from ticket companies where I sometimes sell tickets I don't use or from what is now legalized gambling companies. I had to manually look this stuff up and that's what I'm relying on tax software for. Also, I filed electronically and picked the date of paying what I owed and after about a week not seeing the money decremented from my account I went back into the software and somehow it didn't get submitted!! So, that made me about a week late and I'm not sure (and the software also didn't tell me) if I'm going to owe a penalty for being late as I've never never been late filing in my life before. I'm annoyed.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: medfly
Verified Purchase:Yes
I have used this product for years and find it to be extremely helpful in preparing my taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Alex 7375
from Johnsburg, IL
Verified Purchase:Yes
You know that computations are correct and that you will get the refund that you deserve.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: csnevins
from Methuen MA
Verified Purchase:Yes
Great program. I’ve been using it for many years.easy
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ooshi
from Illinois
Verified Purchase:Yes
Easy to use. A little costly for download. I wish they had the costly though. Not everyone especially the older generation has updated computers.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, May 3, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Grammy Cindy
from Webster,MA
Verified Purchase:Yes
Have been using H&R Block for a decade or so and love it! I am 82 years old and am able to use the program easily.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: SJUMBA93
from Haddonfield, NJ
Verified Purchase:Yes
Downloading the program has been problematic the last few years. Otherwise works as intended.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock