Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,343 Reviews)
Rating breakdown 130,343 reviews
5 Stars
86,895
4 Stars
24,012
3 Stars
8,401
2 Stars
4,443
1 Star
6,592
85%of customers recommend this product.
(
41,637 out of
48,864)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Customer Rating
4
Maryland Form are confusing. Need more information
on April 27, 2024
Posted by: Standard poodle
from Maryland
Verified Purchase:Yes
Instructions needed for qualified and unqualified retirement income. That section is confusing and there's no help provided.
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Written by a customer while visiting HRBlock
Posted by: RBwyoming
from Wyoming
Verified Purchase:Yes
Interview handles most situations in a straight forward manner.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Tedybear
from Eastern Iowa
Verified Purchase:Yes
The software worked well but they need to explain the standard deduction before listing all the itemized items. Most people have a ballpark idea whether they can make the standard before they enter all the items that won’t make any difference in their taxes if they take standard deduction
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: RAS57
from Highland, Il. 62249
Verified Purchase:Yes
It is very easy to use. Somethings you might have to go over twice.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: PLis
from Amherst, NY
Verified Purchase:Yes
We switched to H & R Block for our 2015 taxes. It's much easier to use than TurboTax.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: grandma kitty
from Matthews, NC
Verified Purchase:Yes
I have used this software for years and appreciate its features. The IRS (actually Congress) makes changes and/or additions every year which makes filing ones taxes challenging. One year I tried a different software and found it awkward to navigate.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
State submittal failed continually but charged
on April 27, 2024
Posted by: Exuser2024
from Georgia
Verified Purchase:Yes
This will be my last year with H&R. April 14 and 15th failed to be able to submit my state tax’s electronically. Tried 15 times and got charged each time. Had to submit by mail and get charges removed from card.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Waltie
from Delaware
Verified Purchase:Yes
I have been a user for several years. The product is easy to use and generally accurate. The instructions are helpful and easy to follow. This year, however, there was a persistent problem with the software as it was reporting an error condition that would have prevented filing the return even though I had not entered any data in the field it was citing as causing the error. A software update corrected the problem in March but the correction should not have taken so long.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock