Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,345 Reviews)
Rating breakdown 130,345 reviews
5 Stars
86,896
4 Stars
24,012
3 Stars
8,401
2 Stars
4,443
1 Star
6,593
85%of customers recommend this product.
(
41,637 out of
48,865)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: Declining Value
from Savannah, GA
Verified Purchase:Yes
This year, the ability to import financial transactions from financial institutions became available quite late, something like mid-March. In 2022, my company changed its name, and I received two W2s which I reported as required. When I tried to electronically file, the nightmares began, and I ended up having to mail in both fed and state returns. I don't recall the exact error messages.
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: rbk1950
from Chapel Hill, NC
Verified Purchase:Yes
I have been using H&R Block tax software for over 15 years and think it is a better deal that its competitors.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Geos2024
from Chicago
Verified Purchase:Yes
Have use Taxcut/H&R block for many years. Found it easy to use for the things I want to track.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rbflog
Verified Purchase:Yes
Long time user. Grest product.
This year the outage that occurred on the day I filed electronically caused my returns to be late.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Written by a customer while visiting HRBlock
Posted by: toddie2
from Chicago, IL
Verified Purchase:Yes
Easy to use. I use it each year so I can import the previous year's return and make it faster to complete my taxes. I like the audit check as well to make sure I don't make any mistakes that can cause issues with my filing.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JerseyShore
from Deprford, NJ
Verified Purchase:Yes
Based on my tax needs this software works great. Both for Federal and State. Wish it would include State E-file, though.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JQP96
from Massachusetts
Verified Purchase:Yes
The fact that you are even a necessary part of the process annoys me to no end. But out of the current options at least the results turn out correct.
Cons: Time consuming
I would recommend this to a friend!
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: intrusive
from usa
Verified Purchase:Yes
just ok. forever update. never able to import. pricey
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, April 30, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock